Terms of service
Terms of Use and Disclaimer
These Terms of Use (hereinafter referred to as the “Terms”) set forth the conditions for using the online shop and film developing services (hereinafter referred to as the “Services”) provided by Natsusomare (hereinafter referred to as “our store”).
Article 1 (Pre-Opening Period)
Our store is currently operating during a “pre-opening period.” Although services are offered at special prices, please note that due to operational circumstances, delivery may take longer than the announced lead time and specifications may change without prior notice. Thank you for your understanding.
Article 2 (Restrictions and Prohibited Items for Developing Services)
The only film we accept is color negative film (C-41 process).
We strictly do not accept the following types of film.
- Black-and-white film (except C-41 process black-and-white film)
- Reversal (slide/positive) film
- Motion picture film (ECN-2 / reloaded film)
- Imported film with no process information indicated
- Film repaired with tape
* If any of the above items are included and cause damage to our developing machine (such as malfunction or chemical contamination), we will charge the actual repair costs and business compensation.
Article 3 (Shipping and Disclaimer)
Our store shall not be liable for any postal or shipping accidents (including loss, damage, or delay) that occur while film is being sent to our store or while products are being shipped from our store.
We recommend using a trackable shipping method such as Letter Pack, Click Post, or courier delivery.